Your call is important to us

Filed under: G33k stuff, Observations — danny at 7:54 pm on Tuesday, July 25, 2006

7:15pm - Transferred from Optus internet helpdesk to telephone helpdesk, promised that it was open until 8pm.

7:16pm - Muzak. Your call is important to us. An operator will be with you shortly.

7:20pm - More muzak. We apologise for the delay.

7:25pm - Ditto.

7:30pm - Hang up the phone, ring them again. 133 937. Follow the prompts.

7:32pm - Our telephone helpdesk is open between the hours of 8am and 7pm. Please call back.

7:33pm - Dial tone.

The machine hung up on me! The gall…

2 Comments »

164

Comment by BJ

July 28, 2006 @ 9:11 am

Your call is important to us…
…because pranking you while YOU pay for it is our only source of joy at this company! [mwahaha..]

165

Comment by moo

July 31, 2006 @ 11:54 pm

Haha yeah, how annoying. Optus support has always been below par.

To minimise frustration when a machine hangs up on you, or you are transferred to a closed department, use 1800 500 600. It’s Optus’s everything free-call number. 24/7 Tech support there too!

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